This policy sets out SFA arrangements in connection with the identification, management and prevention of conflicts of interest that may arise during the course of the SFA’s business for investment services and crypto-assets services. This document will address any conflicts that arise between SFA and a related person :
In the course of business, circumstances may arise whereby the interests of clients with the interests of the SFA, the SFA’s staff, or the interests of other related persons. The SFA is committed to treating our clients fairly and following the principles of the regulations as indicated above. The SFA has developed and implemented policies and procedures to avoid putting the SFA in a position whereby its own interests, or our duty to any persons for whom we are acting, conflicts with our duty to a client or external SFA. However, the SFA recognises that there may be instances whereby conflicts of interest are unavoidable. A conflict may exist even if no unethical or improper act or outcome results from it.
This policy applies to all staff, internal or external, working on behalf of and for the account of SFA.
This policy applies for the investment services and crypto-assets services provided by SFA. It is communicated to all staff upon joining the SFA and is available online at all times.
A conflict of interest, within the meaning of the applicable regulations, arises when the SFA, an entity with which it is associated, and/or a member of its staff is confronted with multiple interests whose competition may impair the independence, objectivity, or impartiality of decisions taken or services provided in the course of the SFA’s business, to the detriment of the interests of one or more clients.
In accordance with the provisions of Directive 2014/65/EU (MiFID II), in particular Articles 16 and 23, as well as Articles L.533-10, L.533-12, and L.533-16 of the French Monetary and Financial Code, and Articles 312-10 to 312-13 of the AMF General Regulation and 2025/1142 EU regulation, a conflict of interest may arise from:
A conflict of interest, within the meaning of the applicable regulations, arises when SFA, a related person is confronted with multiple interests whose competition may impair the independence, objectivity, or impartiality of decisions taken or services provided in the course of the SFA business, to the detriment of the interests of SFA.
According to the MICA regulation and particularly the EU regulation 2025/1142, SFA assess whether any persons, organizations or entities with conflicting interest that may arise from them:
For the purposes of this policy, a conflict of interest may be actual, potential, or perceived, the latter referring to any situation that could reasonably be seen as a conflict of interest, even where no actual conflict exists, in line with the preventive approach required under MiFID II, the AMF General Regulation and the MICA regulation for crypto-asset services.
Without limitation, the following situations may constitute or give rise to a conflict of interest under the above-mentioned regulations:
● Intra-group relationships between Shares Financial Assets (SFA), Shares SAS, Shares Digital Assets (SDA) and Shares Poland Support Services are liable to give rise to structural conflicts of interest. Three main categories have been identified:
which a single individual may be required to arbitrate between diverging interests depending on the entity on whose behalf they are acting at any given time, without this dual reporting arrangement being formally governed.
SFA has to take into account any situations in which a related person who is member of the management body or staff of SFA or who is a shareholder or partner with a qualifying interest in SFA holds Shares or other ownership or participation rights in SFA or has entered into any form of contractual agreement with SFA (ex: BSPCE or contractual agreement between SFA and the CEO of SFA).
In accordance with the organisational requirements set out in Article 16 of MiFID II and Articles 312-10 et seq. of the AMF General Regulation and regarding MICA regulation, SFA has implemented appropriate organisational and procedural measures to prevent, identify, manage, and, where necessary, disclose conflicts of interest, including:
SFA has reviewed the risks associated with the SFA’s business and has produced a conflict of interest cartography (a copy of which is kept by compliance). The conflicts of interest cartography identifies the areas which may present a higher risk to Clients and to SFA (for investment services and crypto-asset services) and sets out the mitigations the SFA has implemented to address them.
This register is systematically updated each time a new conflict of interest risk is identified, notably following the reporting of problematic situations by staff. The identification and awareness of conflict of interest risks are necessary and allow them to be incorporated into the ongoing monitoring process, enabling the mitigation of such risks.
The management of conflicts involves taking all reasonable steps to prevent conflicts from giving rise to a material risk of damage to the interests of clients, through maintaining and operating effective organisational and administrative arrangements. Where conflicts are identified as having arisen we seek to manage and control them as appropriate to the circumstances. In accordance with guidelines the SFA has the following principles:
These principles are set out to
It is the on-going responsibility of all related persons to identify potential and actual conflicts of interest as they arise in the SFA’s business and to notify their manager and/or the Compliance Officer. The Compliance Officer is responsible for implementing appropriate procedures to manage and monitor those conflicts and reports directly to the senior management on a regular basis.
The SFA’s procedure for dealing with conflicts of interest may be, but is not limited to, one or more of the following steps:
Disclosure:
Disclosure of conflicts is essential. It helps Clients and SFA to understand the possible/current conflicts of interest and to assess the service they are being offered by the SFA and in light of the conflicts of interest to what extent (if at all) they wish to rely on the services.
interest arises.
Prevention or management:
The SFA will monitor EU rules relating to conflicts of interest and update its policy where needed.
The SFA will have various internal controls in place to ensure mitigation (prevention and management) of conflicts of interest.
Employees:
Employees will be required to complete a Conflicts of Interest Declaration Form and will be encouraged to disclose further conflicts that arise throughout the course of employment by a declaration campaign.
This declaration form is available on this link : https://docs.google.com/forms/d/1oXdceegUxamhft1M1ewMPuGNl9-16gMEO6UT-BRQ4N s/edit
The answers of the form are available only to the RCSI and the CEO.
The RCSI is responsible for the identification, prevention, management and communication of the conflicts of interests.
For all questions regarding conflicts of interest, the related person has to address them to the RCSI. Staff are committed to adhering to the principles of client interest primacy and the prevention of conflicts of interest. Each SFA employee is required to act with loyalty and fairness in the best interests of clients, respecting integrity, transparency, and market security. SFA also ensures that all personnel clearly understand their roles and responsibilities in relation to their functions, and that their remuneration is adequate, market-aligned, and does not create incentives to place their own interests above those of others.
Other related persons :
The other related persons will be required to contact the RCSI to declare potential conflicts of interest.
The RCSI will provide a declaration form to fill in.
Third-Party Providers Involved in the Crypto-Asset Services Chain:
In the course of providing crypto-asset services, SFA may engage third-party crypto-asset service providers involved in the service chain, including for custody, operational support, and technology-related functions.
In this respect, SFA draws clients’ attention to the fact that certain crypto-asset service providers, including Coinbase, which may be used in connection with certain custody and/or execution services, may be exposed to conflicts of interest inherent to their business model, including in circumstances where:
SFA maintains appropriate oversight and due diligence procedures designed to assess and mitigate conflicts of interest arising from relationships with third-party providers and to ensure that services are delivered in the best interests of clients and in accordance with applicable regulatory requirements.
To identify, prevent, manage, and, where appropriate, disclose such conflicts of interest, SFA implements the following measures:
Escalation:
Conflicts of interest will be escalated to the RCSI whose opinion is required and to the CEO to take a decision. The Human Resources opinion will be required in different cases in which an employee is involved. The opinions and decisions are formalized on a “Fiche de déclaration des conflits d’intérêts”. This document is stored on a Google Drive with restricted access to the Compliance team. Termination:
Should the conflict of interest have the potential to seriously impact the SFA or any of the Clients, the service or activity to which the conflict relates may need to be terminated and the Client will be informed accordingly. See “Declining to Act”.
All the potential and true conflicts of interests are identified in the register of conflicts of interest. This register indicates :
Disclosure to Clients
In accordance with Directive 2014/65/EU (MiFID II), the SFA shall inform any client whenever an identified conflict of interest cannot be fully avoided or managed through the SFA’s internal arrangements. Such Disclosure to Client must be clear, comprehensive, and understandable, specifying the general nature of the conflict, the potential risks to the client, and the measures already implemented to manage it, in order to enable the client to make an informed decision prior to the provision of the relevant service or transaction.
The disclosure of conflicts of interest will be made available to the Client on a durable medium, in clear language, and will indicate how a Client can contact SFA or take other measures available to them.
In addition to this Policy, the SFA implements robust second-level controls designed to manage, monitor, and mitigate conflicts of interest in a consistent and effective manner. These controls include, in particular, the regular monitoring of identified risk situations, the review of mitigation measures implemented, and reporting to senior management where appropriate. The objective of these second-level controls is to ensure that clients’ interests are consistently protected, that potential or actual conflicts of interest are properly identified and addressed, and that any situation that could compromise the impartiality or objectivity of the services provided is proactively prevented or mitigated. For further information on the controls in place, please refer to the Control Plan.
The third-level periodic control also ensures compliance with the SFA’s ethical obligations.
The remuneration policy for all the SFA’s employees :
a) Does not create conflict of interest or incentives that could lead the individuals to whom they apply to favor their own interests or the SFA’s interest to the potential detriment of clients or lead these individuals to favor their own interest to the detriment of SFA’s interests.
SFA is subject to IFR and IFD regulations. According to these regulations applicable to crypto-asset services, the objectives set up to each employee have to :
minimum equal to the lowest compensation of one of the management body, risk takers with professional activities which have a significant impact on the risk profile of SFA according to the article 32 IFD ( RCSI, Secrétaire Générale, the CEO, the CTO, CFO, COO and the Head of Sales) , these conditions are set :
b) Mitigates any conflict of interest that may arise from the granting of variable compensation and underlying key performance indicators or risk alignment mechanisms, including payment in the form of BSPCE to employees or members of the management body as part of their variable or fixed compensation.
At Shares, there is no variable compensation in cash.
The Company grants to each new employee BSPCEs (employee stock options) from the parent company, which are vested over a 48-month period, with an initial tranche of 25% over 12 months before subsequent pro-rata monthly vesting. These options are generally issued at an exercise price corresponding to the company's latest valuation at the time the employee joins the Company (they are "at-the-money").
The Conseil de Surveillance adopts and annually reviews the remuneration policy in order to ensure the alignment with the regulations (IFR, IFD and MICAR).
The second level of control controls at least annually the effectiveness of the remuneration policy.
Due to their role within the SFA and their potential exposure to external activities, members of the Shares SAS Executive Committee and SFA’s Conseil de Surveillance and management bodies must seek advice from the Compliance Department before accepting any external role, responsibility, or assignment. This includes volunteer positions and any role where the staff member could be placed in a conflict of interest situation.
They must fill in the declaration form. They could accept the external mandates or activities only after the advice given by the RCSI and the decision taken by the CEO.
This arrangement supports SFA’s commitment to ensuring that no staff member places their own interests above those of a client.
SFA provides annual training to all personnel to ensure they are aware of their responsibility to avoid potential and actual conflicts of interest.
All staff members are therefore regularly trained on conflict of interest management issues and on this Conflict of Interest Management Procedure.
In addition, the Compliance Department may occasionally send quarterly awareness emails to staff.
This procedure is reviewed at least annually. It is also reviewed whenever a legal or regulatory change requires it. Any amendment to the procedure must be approved by the Compliance Officer and communicated to all staff.